Surgery Connect Appointment Reminders significantly reduce the number of missed Hospital and Medical Practice Appointments. The reminders reduce the costs and wasted staff time associated with patients missing their appointments.
Voicebank Information Phone Line provides patients and staff with easy access to updated messages.
Case Study: Freeman Hospital, Newcastle Upon Tyne Hospital Trust
Surgery Connect's unique two-way SMS cuts costs and improves patient care at the Freeman Hospital.
More Information...Case Study: Voicebank at NHS Manchester
Surgery Connect Voicebank allows personalization of messages, unlike fax messages, helping maintain inter-service relationships.
More Information...Medical Appointment Reminders: Evidence from Controlled Trials
The use of SMS and Voice reminders for medical appointments is associated with a reduction in the number of patients not attending their appointments.
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