Ensure patients get through to your Surgery first time with calls handled efficiently by Surgery Connect’s comprehensive Hosted PBX. A lo-call rate number can fund the service while significantly improving Patient communication.
Surgeries can be linked enabling calls to be taken by a single branch when other branches are closed. Also patients can be directed to an Out of Hours service using our highly flexible easy to use online administration.
Patient Communication
Surgery Connect provides a sophisticated set of PBX style and call management features such as Call Queuing, ACD, Voicemail and Call Recording which allow Practice Managers to greatly improve the phone system without any financial overheads other than an attractive ‘Value for Money’ fixed rental agreement.
Virtual PBX Technology
Surgery Connect incorporates the PhonePresence Virtual PBX system with adaptations specific to the Medical Industry. For information on the comprehensive features offered by PhonePresence please visit the site.
Appointment Reminders
Surgery Connect can be integrated with the iRemind Appointment Reminder service. iRemind allows Practice Managers to keep patients informed about upcoming appointments via SMS, Voice and Email. Patients have the option of confirming or rescheduling their appointment. iRemind can also be used as a marketing tool keeping patients up to date with Practice activities. For comprehensive information on the features offered by iRemind please visit the site.
Premium Rate
Surgery Connect can also utilize the Premium Rate facilities provided by Axontek. For example a practice may choose to charge premium rate calls for a doctor's phone consultations. Please visit the Axontek site.
Hosted Telephony
The Surgery Connect service is provided by Storacall Technology Ltd T/A X-on, incorporated in 1979 and since wholly involved in the development and sales of voice telecommunication products. X-on has interconnects with the UK Telephone Networks and the Internet at dual resilient data centres in London's Docklands and Framlingham, Suffolk.
The client base ranges from small enterprises to the FTSE 100 quoted and public sector organizations. X-on recognizes that quality of customer service is a key concern to organizations wishing to outsource and prides itself in a client base that will attest to a personal and responsive approach. Please visit the X-on site.
General Practice Efficiency
Surgery Connect can be applied to any area of the medical services industry such as GPs, Dentists, Medical Specialists, Oesteopaths, Dieticians, Naturopaths, Podiatrists and Sports Physicians. Improvements in patient communications will reduce practice costs and enhance patient satisfaction.
Try Surgery Connect with No Obligation
The nature of an outsourced service is that you can test it for yourself without the disruption of an installation or change to the way you handle your existing traffic.
Please contact our Sales Team on 080 0075 0075 or via the Contact Form to discuss your specific Practice requirements or to set up a trial account.
Surgery Connect Benefits
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Self Funded Lo-Call rate Telephone System improves Patient Communication |
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Ability to Divert Patient Calls during Out-of-Hours Surgery |
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Linked Surgeries allow a single branch to cover Branch Closures |
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Practice Management Control over all aspects of Call Management |
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Easy to use and Flexible Online Administration System |
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Zero Cost of Ownership and Reduced cost of Line Rental and Call Minutes |
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Helpful, Friendly and Reliable Surgery Connect Support Team |
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Integration of iRemind Appointment Reminder System |
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Migration path to VoIP |
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No need for step upgrades when adding Lines, Numbers, Users or Features |
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No add-on devices required for Voicemail, IVR, Call Recording, Management |